For law enforcement agencies
Police De-Escalation Training
Police de-escalation training teaches officers to slow down volatile encounters and resolve them with communication instead of force. CodeBlu delivers it as voice practice: officers talk through realistic crisis scenarios with a conversational AI, then get a per-competency after-action review that scores their verbal de-escalation and shows what to improve.
How CodeBlu delivers de-escalation training
Law enforcement de-escalation training works when officers practice the conversation under pressure and get specific feedback. CodeBlu turns that into repeatable, voice-based reps.
Voice practice, not a slide deck
Officers speak out loud to a conversational AI that responds like a real person in crisis. There is no script and no multiple choice. The pressure of finding the words in the moment is the point.
A scored after-action review
Every session ends with a per-competency after-action review: what the officer did well, where the conversation slipped, and a recommended next step. See a real example in the sample review.
What the training covers
One program for the de-escalation training your police officers actually need, across the encounter types where it matters most.
Verbal de-escalation
The core skill set: tone, pacing, active listening, and creating time and distance with words. Officers rehearse verbal de-escalation against a subject who pushes back.
Mental-health and crisis calls
De-escalation training for the mental-health and behavioral crisis calls where escalation is most preventable and most consequential.
High-risk encounters
Crisis de-escalation training across intoxicated or agitated subjects, disorderly conduct, and traffic stops with escalation risk.
Focused on the calls involving someone in crisis? See police mental health crisis response training. Want the practice tool itself? See the crisis intervention training simulator.
Grounded in the established frameworks
CodeBlu's scenarios draw on the public, evidence-based bodies of work in this field rather than inventing a new model. CodeBlu is not partnered with, certified by, or endorsed by any of those organizations. We explain exactly how the sources fit together, and credit each one, on the methodology page.
Colorado Rule 28 and C.R.S. 24-31-315
CodeBlu is non-perishable training that can count toward the discretionary 12 hours of the Rule 28 annual 24, and it addresses the de-escalation requirement in C.R.S. 24-31-315. It is not perishable-skills credit, and CodeBlu does not submit to POST. The chief or sheriff, through the training officer, owns the credit decision and the POST entry.
Frequently asked questions
- What is police de-escalation training?
- Police de-escalation training teaches officers to slow down volatile encounters and resolve them with communication instead of force. CodeBlu delivers it as voice practice: officers talk through realistic crisis scenarios with a conversational AI, then get a per-competency after-action review that scores their verbal de-escalation and shows what to improve.
- Does CodeBlu count toward Colorado P.O.S.T. Rule 28 or C.R.S. 24-31-315?
- CodeBlu is non-perishable training that can count toward the discretionary 12 hours of the Rule 28 annual 24, and it addresses the de-escalation requirement in C.R.S. 24-31-315. It is not perishable-skills credit, and CodeBlu does not submit to POST. The chief or sheriff, through the training officer, owns the credit decision and the POST entry.
- How long does the training take?
- Each scenario runs up to about 12 minutes, so officers can train in short sessions that fit a shift. There is no fixed course length: agencies assign scenarios over time and track hours and skill development per officer.
- What does the training cover?
- The scenarios center on the calls where verbal de-escalation matters most, including mental-health and behavioral crisis calls, intoxicated or agitated subjects, disorderly conduct, and traffic stops with escalation risk. Officers practice the communication skills these encounters demand rather than reading about them.
See the training your officers will actually remember
Try the demo scenario yourself, or get in touch to set up a private demo and pricing for your agency.