Terms of Service

Last Updated:
May 18, 2026
Effective Date:
May 18, 2026

1. Acceptance of these terms

These Terms of Service govern use of the CodeBlu training platform at codeblu.co and related services, operated by Yunto Group LLC, doing business as CodeBlu. By accessing or using CodeBlu, the user agrees to these terms. Where an agency has a separate written agreement with CodeBlu, that agreement governs if it conflicts with these terms.

2. The service

CodeBlu provides AI-assisted de-escalation and crisis-intervention training: voice-based practice scenarios, AI-generated after-action review feedback, performance and training-hour tracking, curriculum modules, and completion certificates. CodeBlu is a training and practice tool.

3. Eligibility

CodeBlu is intended solely for sworn law enforcement officers, agency training staff, and agency administrators, used in connection with an agency that has authorized CodeBlu. Individual accounts are provisioned by an agency administrator. Users must be at least 18 years old.

4. Accounts and the agency relationship

Each user is responsible for activity under their account and for keeping their sign-in email secure. An agency administrator manages their agency's roster, may add or remove users, and may access training data for users within their agency. CodeBlu acts in support of the agency relationship and may rely on instructions from authorized agency administrators.

5. Acceptable use

Users agree not to: share account access; attempt to access another agency's data; misuse, probe, or attempt to disrupt the service; submit unlawful content; enter real personally identifying case information, real names, or sensitive personal data into scenario conversations or free-text fields; or use CodeBlu output to make operational decisions about real, ongoing incidents.

CodeBlu scenarios are synthetic training exercises and must not be treated as guidance for any specific real-world incident.

6. Intellectual property

CodeBlu property. The CodeBlu platform, its curriculum, its scenario designs, its assessment rubrics, and the methodology synthesis that integrates multiple sources into the CodeBlu approach are the intellectual property of CodeBlu. CodeBlu credits the public research and frameworks it draws on and claims no ownership of those underlying sources. Nothing in the service grants a user or agency a license to reproduce or redistribute CodeBlu content.

Agency and user data. Training data generated by an agency's officers (session records, transcripts, scores, certificates) belongs to the agency. CodeBlu uses that data to provide the service as described in the Privacy Policy, and an agency may export its data.

Subprocessors. CodeBlu uses third-party subprocessors to provide the Services. Each subprocessor operates under its own Data Processing Agreement (DPA). For all subprocessors except Supabase, the DPA is automatically incorporated into CodeBlu's agreement with that subprocessor. The Supabase DPA was executed by Yunto Group LLC dba CodeBlu on May 18, 2026. Current subprocessors:

These DPAs include Standard Contractual Clauses for international data transfers, sub-processor notification requirements, security incident notification commitments, and customer audit rights. CodeBlu maintains current copies of all subprocessor DPAs, available for review by enterprise customers under NDA. The current subprocessor list is also described in the Privacy Policy.

7. Nature and Limitations of Training Content

7.1 AI-Generated Assessment Content

CodeBlu generates qualitative training feedback ("After-Action Reviews" or "AARs") using artificial intelligence to analyze training scenario transcripts. AAR content, including scores, narrative analysis, alternative phrasings, and improvement suggestions, is:

(a) Educational and developmental in nature, intended for officer self-improvement;

(b) Not a substitute for professional judgment by training officers, supervisors, or qualified mental health, legal, medical, or law enforcement experts;

(c) Generated by artificial intelligence systems that may contain errors, biases, or limitations inherent to the technology;

(d) Not a basis for employment, disciplinary, certification, hiring, or termination decisions by Customer agencies. Customer agencies that incorporate CodeBlu AAR content into personnel decisions do so at their sole discretion and risk.

7.2 Factual Training Records

Separately from AI-generated assessment content, CodeBlu generates factual records of training activity, including:

(a) Officer identity and agency affiliation;

(b) Date, time, duration, and topic of each training session;

(c) Completion status of training scenarios and curriculum modules;

(d) Cumulative training hours by topic category;

(e) Training certificates documenting completion of specific milestones.

These factual records are generated from system events such as timestamps of session start and completion, durations measured by system clock, and discrete activity logs. Such records are suitable for inclusion in agency personnel training files, submission to state Peace Officer Standards and Training boards where applicable, and other recordkeeping purposes at agency discretion.

7.3 Customer Responsibility for Regulatory Compliance

Customer agencies retain sole responsibility for:

(a) Determining what training activities satisfy applicable regulatory, certification, or accreditation requirements;

(b) Verifying that CodeBlu training topics align with the agency's approved training plan and applicable laws;

(c) Submitting training records to certifying bodies in compliance with applicable rules;

(d) Making personnel decisions based on training records, supplemented by other appropriate inputs.

7.4 No Warranty on Training Outcomes

CodeBlu does not warrant that use of the Service will:

(a) Prevent any specific incident, injury, or liability;

(b) Replace the need for live, in-person training;

(c) Satisfy any specific regulatory training requirement (Customer agencies must verify requirements with their applicable regulatory authority);

(d) Cause officers to behave in any particular manner in field situations.

The Service is provided as a supplement to, not a replacement for, comprehensive law enforcement training programs maintained by qualified agencies and instructors.

8. Disclaimer of warranties

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, to the maximum extent permitted by law.

9. Limitation of Liability

9.1 Limitation of Direct Damages

To the maximum extent permitted by applicable law, the aggregate liability of either party for any claim arising out of or related to these Terms or the Service, whether in contract, tort, or other legal theory, shall not exceed the greater of:

(a) The amount Customer paid to CodeBlu for the Service during the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) Five thousand United States Dollars ($5,000 USD).

9.2 Exclusion of Indirect Damages

To the maximum extent permitted by applicable law, neither party shall be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, lost data, business interruption, or cost of substitute services, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages.

9.3 Exceptions

The limitations in Sections 9.1 and 9.2 do not apply to:

(a) Either party's indemnification obligations under Section 10;

(b) Either party's breach of confidentiality obligations;

(c) Customer's payment obligations;

(d) Damages arising from a party's gross negligence or willful misconduct;

(e) Liability that cannot be limited under applicable law.

9.4 Acknowledgment

The parties acknowledge that the limitations set forth in this Section 9 are an essential element of the bargain between them and that the fees for the Service reflect the allocation of risk set forth herein. The limitations apply notwithstanding any failure of essential purpose of any limited remedy.

10. Indemnification

10.1 CodeBlu Indemnification

CodeBlu shall defend, indemnify, and hold harmless Customer against any third-party claim alleging that the Service, as provided by CodeBlu and used by Customer in accordance with these Terms, infringes any United States patent, copyright, or trademark of such third party. CodeBlu shall pay any costs, damages, or settlement amounts awarded against Customer by a court of competent jurisdiction or agreed to in settlement by CodeBlu.

10.2 CodeBlu Indemnification Conditions

CodeBlu's obligations under Section 10.1 are conditioned upon Customer:

(a) Promptly notifying CodeBlu in writing of any such claim;

(b) Granting CodeBlu sole control of the defense and settlement of such claim;

(c) Providing CodeBlu with reasonable cooperation in the defense; and

(d) Not making any admissions of liability or settlement without CodeBlu's prior written consent.

10.3 CodeBlu Remedies

If the Service becomes, or in CodeBlu's reasonable opinion is likely to become, the subject of an infringement claim, CodeBlu may, at its option and expense:

(a) Modify the Service so it is no longer infringing;

(b) Obtain a license for Customer to continue using the Service;

(c) Replace the Service with a non-infringing equivalent; or

(d) Terminate Customer's right to use the affected portions of the Service and refund any prepaid fees for the unused portion.

10.4 CodeBlu Exclusions

CodeBlu has no obligation under Section 10.1 for claims arising from:

(a) Customer's use of the Service in combination with products, services, or data not provided by CodeBlu;

(b) Customer's modification of the Service;

(c) Customer's use of the Service in violation of these Terms or applicable law;

(d) Content uploaded or submitted by Customer or its users;

(e) Customer's continued use of the Service after CodeBlu has provided a non-infringing modification, license, or replacement.

10.5 Customer Indemnification

Customer shall defend, indemnify, and hold harmless CodeBlu against any third-party claim arising from or related to:

(a) Customer's violation of these Terms or applicable law;

(b) Customer's misuse of the Service or use outside the scope authorized herein;

(c) Content uploaded to the Service by Customer or its officers;

(d) Personnel decisions Customer makes based on or referencing Service content;

(e) Customer's representations to officers, regulatory bodies, or third parties regarding the Service;

(f) Acts or omissions of Customer's officers, employees, or contractors in their use of the Service.

The conditions set forth in Section 10.2 apply to Customer's obligations under this Section 10.5.

10.6 Exclusive Remedy

The provisions of this Section 10 state the entire liability of each party with respect to intellectual property infringement claims relating to the Service.

11. Term and termination

These terms apply while a user has access to CodeBlu. CodeBlu may suspend or terminate access for violation of these terms or at the direction of the user's agency. An agency relationship ends as provided in the agency contract. On termination, data handling follows the Privacy Policy and the agency contract, including any data export and deletion provisions.

12. Governing law

These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules.

13. Dispute Resolution

13.1 Informal Resolution

The parties shall attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") through informal good-faith negotiation. Either party may initiate informal resolution by providing the other party with written notice describing the Dispute. The parties shall use commercially reasonable efforts to resolve the Dispute through negotiation between authorized representatives within thirty (30) days of such notice.

13.2 Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiation, the Dispute shall be resolved by binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules and Procedures then in effect, except as modified by this Section 13.

(a) Location. Arbitration proceedings shall be conducted in Denver, Colorado, or remotely as the parties may agree.

(b) Arbitrator. The arbitration shall be conducted by a single arbitrator with experience in software-as-a-service and commercial business disputes.

(c) Confidentiality. The parties shall maintain confidentiality of all aspects of the arbitration, including the existence of any Dispute, the proceedings, and any award, except as required by law or to enforce the award.

(d) Costs. Each party shall bear its own attorneys' fees and costs. The fees of the arbitrator and JAMS shall be borne equally by the parties, except that the arbitrator may award the prevailing party its reasonable attorneys' fees and costs if the arbitrator finds that the other party's claims or defenses were not made in good faith.

13.3 Equitable Relief

Notwithstanding Section 13.2, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or enjoin the breach or threatened breach of confidentiality, intellectual property, or similar provisions of these Terms.

13.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

13.5 Class Action Waiver

The parties agree to resolve Disputes only on an individual basis. Neither party may bring a claim as a plaintiff or class member in a class, consolidated, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of class or representative proceeding.

13.6 Survival

This Section 13 shall survive termination of these Terms.

14. Changes to these terms

CodeBlu may update these terms. Material changes will be communicated to agencies, and continued use after the effective date constitutes acceptance, subject to the agency contract.

15. Contact

Yunto Group LLC dba CodeBlu - legal@codeblu.co

Questions about these terms? Contact legal@codeblu.co.